Terms of Service

Fireplaces Flame – Terms & Conditions


Last Updated: [August 10, 2025]

Welcome to Fireplaces Flame. When you browse our website, place an order, or use our services, you agree to the terms outlined below. Please review them so you know exactly what to expect when working with us.

1. Overview

Fireplaces Flame provides high-quality fireplaces, installation services, and related home comfort solutions. These Terms & Conditions apply to every purchase and service we provide—whether through our website, by phone, or in person.
We may update these terms from time to time. The most recent version will always be posted here.

2. Products & Services

  • All prices, descriptions, and availability may change without prior notice.

  • Product images are for reference; actual appearance, finishes, or dimensions may vary slightly.

  • Installations are performed by trained professionals according to industry best practices.

3. Orders & Payments

  • Orders are considered confirmed once full payment—or an agreed deposit—is received.

  • We accept major credit/debit cards, bank transfers, and approved financing partners.

  • Applicable sales taxes and fees will be calculated at checkout.

4. Delivery & Installation

  • Delivery dates are estimates and may change due to supply or scheduling factors.

  • Customers must ensure the site is accessible, safe, and installation-ready before our team arrives.

  • If installation is delayed due to site conditions or customer readiness, rescheduling fees may apply.

5. Returns & Refunds

  • All sales are final unless otherwise stated in writing.

  • Damaged or defective products must be reported to us within 7 days of delivery.

  • Approved returns may be subject to a restocking fee.

  • Custom, special-order, or clearance items are non-refundable.

6. Warranties

  • Manufacturer warranties apply where available.

  • Fireplaces Flame does not provide additional warranties unless stated in writing.

  • Warranties do not cover damage from misuse, unauthorized modifications, or improper installation.

7. Limitation of Liability

  • Fireplaces Flame is not responsible for indirect, incidental, or consequential damages.

  • Our liability will not exceed the total amount paid for the product or service in question.


  • 8. Privacy & Data Protection

  • Your personal information is handled according to our Privacy Policy.

  • We never sell your personal data to third parties.

9. Governing Law & Disputes

  • These terms are governed by the laws of Texas.

  • Any disputes will first be addressed through mediation before pursuing other legal options.

10. Contact Information

For any questions regarding these Terms & Conditions:

Fireplaces Flame                                                                                         

United States 

4048836931

support@myfireflames.com